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We recommend that you respect the dosage indicated on product packaging.

We recommend using Luxéol dietary supplements as part of a 3-month program. We always recommend avoiding prolonged intake of dietary supplements by taking a break between two 3-month programs.

Luxéol dietary supplements and cosmetics in the Growth range are not recommended for pregnant or breast-feeding women.

Important: Whatever the product, be sure to check the precautions for use on the product sheet before using it.

If nothing is mentioned on the product sheet, we recommend that you ask your doctor or healthcare professional for advice before use.

Most Luxéol products can be delivered to the following destinations:
- Metropolitan France, Corsica, Overseas territories (DROM-COM) ;
- Principality of Monaco
- Belgium
- Switzerland
- Luxembourg
- Spain
- Italia
- Portugal
- Germany
- Canada.

Here are the delivery times for our various destinations:

Metropolitan France :

24 to 48 hours for express delivery
3 to 4 working days for standard home delivery
2 to 5 working days for relay point delivery

Switzerland :

Please allow 7 to 10 working days for standard delivery.

Belgium :

For standard delivery, please allow between 7 and 10 working days.

DROM-COM :

Please allow 10 to 15 working days for deliveries to French overseas departments and territories.

Other EU countries :

Standard deliveries to other European Union countries are generally made within 7 to 10 working days.

Canada :

For standard delivery in Canada, please allow 3 to 4 days.

Once your order has been shipped, you will receive an email with your order tracking number.

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Luxéol dietary supplements and cosmetics in the Growth range are not recommended for pregnant or breast-feeding women.

Important: Whatever the product, be sure to check the precautions for use on the product sheet before using it.

If nothing is mentioned on the product data sheet, we recommend that you ask your doctor or healthcare professional for advice before use.

Yes, the products are suitable for both men and women.

With the exception of the Luxéol solar dietary supplement, Luxéol products are not recommended for post-menopausal women.
NB: It is nevertheless advisable to consult a doctor if you have any doubts about your state of health.

Food supplements are intended for people in good health. Some Luxéol products contain allergens such as gluten, shellfish or fish. Be sure to read the list of ingredients on the product data sheet, as this information is shown in bold.

Some Luxéol dietary supplements are not recommended for specific populations, such as people undergoing anti-diabetic treatment, people with chronic illnesses, people on anticoagulants or taking medication, pregnant or breast-feeding women.
Be sure to read the precautions for use indicated on the product sheet, according to your situation and/or state of health. Some Luxéol products may not be suitable for you!

We recommend that you follow the dosage instructions on the product packaging.

We recommend using Luxéol dietary supplements as part of a 3-month program. We always recommend avoiding prolonged intake of dietary supplements by taking a break between two 3-month programs.

Most Luxéol products are intended for adults. Please read the precautions for use on the product sheets carefully.
For children aged 3 and over, Luxéol has developed Extra-Gentle Shampoo.

Most Luxéol products are suitable for all hair types. There are also specific products for dry and very dry, damaged or brittle hair in our Repair your hair range, and specific products for color-treated hair; for white and gray hair...

In compliance with current regulations, none of our Luxéol products are tested on animals.

You can easily pay for your orders online by credit card (CB, VISA, MASTERCARD), with total security provided by our banking service provider Dalenys Payment.

If you have a Paypal account, you can also pay for your purchases using your Paypal account.

If you wish to pay by bank transfer, you can contact our customer service department to help you pay for your order using this method of payment.

Payment is fully secured by our banking service providers. All the information you send us to process your order is encrypted using SSL (Secure Socket Layer) protocol.

The financial data you enter to pay for your order is entered directly on a Dalenys Payment, Paypal or SCALAPAY IP payment form.

NUTRAVALIA's payment service providers (DALENYS PAYMENT, PAYPAL and SCALAPAY IP) comply with payment card data security standards (PCI DSS) verified by an independent qualified security assessor (PCI Qualified Security Assessor QSA) and are certified as Level 1 PCI service providers to ensure your transaction is as secure as possible!

We offer you to subscribe to a payment facility service, via our partner SCALAPAY IP, which allows you to pay in three (3) interest-free instalments with your bank card for orders from €5 up to €1,500.

This three-installment, interest-free payment service is reserved for natural persons of legal age residing in mainland France, holding a bank card from the "CB", VISA, MASTERCARD and AMEX networks, issued in France and valid for more than three (3) months.

To subscribe to this service, once your order has been finalized, simply click on the "Pay in 3 interest-free instalments with Scalapay IP" button to be redirected to our partner SCALAPAY IP's website, where you will find a detailed summary of the payment schedule.

For further information, please consult our General Terms and Conditions.

If your payment has been declined, here are some steps you can take to try and resolve the problem:

Check your information: Make sure you have entered your credit card or payment details correctly.

Check your banking application: Some transactions may be subject to validation on your banking application.

Contact your bank: If you are sure that all your details are correct and that you have sufficient funds, call your bank or credit card issuer for details of the refused payment. Your bank may have blocked the transaction for security reasons, which can be resolved by contacting them directly.

Use another payment method: If the problem persists, consider using another payment method, such as another credit card or Paypal. You can also opt to pay by bank transfer, by contacting our customer service department.

Would you like to distribute our products or order them as a health and beauty professional? Contact us via our contact form.

If you have not received an order confirmation email after completing your online purchase, please follow the steps below to resolve this issue:

Check your spam or junk mail folder: Sometimes, confirmation e-mails may be automatically filtered into these folders by your e-mail provider. Check these folders carefully to ensure that the confirmation e-mail has not been moved there by mistake.

Wait a while: Sometimes there may be a slight delay between the time you place your order and the time you receive the confirmation e-mail. Please wait a few minutes to an hour to see if the e-mail arrives. During periods of high demand or in the event of technical problems, e-mails may take a little longer to be delivered.

Check the e-mail address you used: Make sure you provided the correct e-mail address when you placed your order. Check the information you have entered, including any typos, and make sure the e-mail address is valid.

Contact our customer service department: If you have followed the above steps and still haven't received a confirmation e-mail, it's best to contact our customer service department, who will be able to check that your order has been registered correctly and provide you with the necessary information.

You have the right to withdraw from your product(s) purchase contract within fourteen (14) days, without giving any reason. This withdrawal period expires fourteen days after the day on which you took physical possession of the product(s).

If products ordered together are delivered separately, the withdrawal period expires fourteen (14) days after the day on which you took physical possession of the last product.

If you wish to cancel your order, please contact our customer service department as soon as possible to check whether it has already been dispatched. If this is the case, we can cancel your order and avoid you having to return any items. If your order has been dispatched and/or you have received it, you can exercise your right of withdrawal. To do so, we invite you to consult our General Terms and Conditions of Sale to find out how to exercise your right of withdrawal.

Here are the delivery times for our various destinations:

Metropolitan France :

24 to 48 hours for express delivery
3 to 4 working days for standard home delivery
2 to 5 working days for relay point delivery

Switzerland :

Please allow 7 to 10 working days for standard delivery.

Belgium :

For standard delivery, please allow between 7 and 10 working days.

DROM-COM :

Please allow 10 to 15 working days for deliveries to French overseas departments and territories.

Other EU countries :

Standard deliveries to other European Union countries are generally made within 7 to 10 working days.

Canada :

For standard delivery in Canada, please allow 3 to 4 days.

Once your order has been shipped, you will receive an email with your order tracking number.

Our carriers in mainland France are as follows:

Home delivery: Colissimo or Colis privé
Relay point delivery: Mondial relay
Express delivery: Chronopost

Other destinations:
Delivery to DROM-COM: Colissimo
Delivery to Spain: Mondial relay home
Delivery to Canada: DHL
Delivery to other countries: Delivingo

Delivery in mainland France is offered in relay points.
Home delivery in mainland France costs €2.99. Free for orders over €40.

Would you like to get your products faster?

You can opt for delivery of your order to a chrono express delivery point, which will be delivered the day after it is dispatched, for a 7€ delivery charge.
You can also take advantage of Chronopost express home delivery for just €9.90!

Delivery to French overseas territories (DROM-COM) costs €7.

Delivery to Canada costs 20€. For orders of €120 or more, delivery is free.

Finally, for delivery toEuropean Union countries (Germany, Luxembourg, Belgium, Spain, Italy, Portugal) and Switzerland, shipping costs of €2.99 will be charged for orders under €40.
For orders of €40 or more, delivery is free.

Following confirmation of your order by telephone or e-mail, products are dispatched within a maximum of three (3) working days, to the postal address you provided when you placed your order.

For further information, please consult our General Terms and Conditions of Sale.

The length of time your parcel is held at the point relais may vary according to the specific policies of each point relais and the carrier used. In general, parcels are held at the point relais for a period of 5 to 10 working days from the date of arrival of the parcel at the point relais. However, it is important to note that this period may vary from one relay point to another.

We recommend that you consult the information provided by the carrier or contact the relay point directly for information on how long your parcel will be held. Some points relay may also offer options to extend the retention period for an additional fee.

It is advisable to collect your parcel as soon as possible to avoid any risk of return or additional storage costs. If you are unable to reach the relay point within the specified time, it is advisable to contact the relay point or the carrier to discuss alternative solutions or the possibility of extending the storage period.

If your parcel has exceeded its retention time at a relay point, you can take the following steps:

Contact our customer service department: Start by contacting the customer service department of the delivery or transport company responsible for your parcel. They will be able to provide you with information on the current location of your parcel and advise you on the next steps.

Check the commercial policy of the relay point: Consult the commercial policy of the specific relay point where your parcel is held. Some points may keep parcels for longer than the period initially agreed, while others may return them to sender after a set period.

Collect your parcel as soon as possible: If your parcel is still available at the relay point, make sure you collect it as soon as possible. Plan a visit to the point relais during opening hours and bring valid identification and all relevant information about your parcel, such as the tracking number or delivery note.

Request an extension: If you are unable to collect your parcel immediately, you can contact the relay point or delivery company to request an extension of the period for which your parcel will be held. Some companies may be flexible and allow you to collect your parcel after the initial deadline, but this will depend on their internal policies.

Contact our customer service department: If you are having difficulty resolving the problem with the delivery company or relay point, you can contact our customer service department so that they can contact the delivery company to help you resolve the problem or arrange a new delivery.

It is important to react quickly if your parcel has exceeded its retention period at a relay point, to avoid it being returned to sender.

In the event of late delivery in relation to the date initially set, you must inform our customer service department as soon as possible by e-mail or telephone to enable us to investigate with the carrier and improve the quality of the delivery service.

A carrier investigation may take up to twenty-one (21) working days. If the product is found during this period, it will be immediately redirected to the place of delivery indicated on the order form, but this period may not exceed thirty (30) days from the delivery date initially scheduled.

All Luxéol products are guaranteed "satisfied or reimbursed".
To benefit from this guarantee, please check that you meet the conditions set out in our General Terms and Conditions of Sale. If this is the case, you can request a refund by following the procedure set out in our General Terms and Conditions of Sale.

Once we have validated the request to exercise the "satisfied or reimbursed" commercial guarantee, we will proceed with the reimbursement of the sums received for the products for which the guarantee is being exercised (including delivery costs, where applicable), no later than fourteen (14) days from the date of validation of the request to exercise the commercial guarantee.

We will proceed with the refund using the same means of payment that you used to pay for the initial order, unless you expressly agree to use another means of payment.

We may defer reimbursement until we have received the empty product box(es) or until you have provided us with proof of shipment of the empty product box(es), whichever comes first.

You are responsible for the cost of sending the request to exercise the "satisfied or reimbursed" commercial guarantee.

To use your discount code, you must enter it in the "discount code" box below your order summary, then click on the "Apply" box for it to be taken into account.

We recommend that you carefully read the conditions associated with the discount code to find out about any restrictions.

When validating your discount code, an error message may have been displayed explaining why the discount code was rejected.
Before using a discount code, it is important to check the conditions of use of the discount code.
Your discount code may not work for several reasons, for example because it has expired, because it cannot be combined with a current offer, or because it is only valid once.

Luxéol products are available in pharmacies and parapharmacies.

You can visit a pharmacy or parapharmacy near you. If they don't stock Luxéol products, you can ask them to contact us so that you can buy them directly from your local pharmacy.

Like all distributors, drugstores and parapharmacies are free to apply their own prices to our products. Prices may therefore differ on the Luxéol website and in pharmacies and parapharmacies.

If you are interested in distributing our products, please contact us via the contact form and we will get back to you regarding your request.

Other themes

Product use

Control

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an unanswered question?

Contact customer service

04.93.38.45.24

100% secure payment

A QUESTION ABOUT AN ORDER
TO BE PLACED OR TO COME?

See our

Contact customer service

A QUESTION ON
LUXEOL PRODUCTS?

See our

A QUESTION ON
LUXEOL PRODUCTS?

Point relais / At home via icon

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Zinc 15¹ (1) Contains 15 mg zinc per recommended daily dose. (2) Zinc helps maintain normal skin, hair and nails.
Keratin Complex contains: (1) horsetail, which improves hair condition and promotes hair growth and fortification (2) selenium, which helps maintain normal hair and nails and protect cells against oxidative stress. (3) zinc, which helps maintain normal hair and nails and protect cells against oxidative stress. (4) vitamin B6, which contributes to normal cysteine synthesis. (5) biotin, which helps maintain normal hair.
Spécial Peau ^Nette1, ^Saine2 & ^Pure3 (1) with wild pansy and nettle for clear skin, (2) with burdock for healthy skin and nettle for healthy skin, (3) with nettle for pure skin, (4) with blackcurrant to help prevent the appearance of age-related changes, (5) with nettle to help reduce skin impurities.
Hair Loss Progressive (3-month format) (1) contains Montpellier Capillary, which helps prevent Hair Loss. (2) nettle, which helps fortify hair. (3) vitamin B6, which helps regulate hormonal activity. (4) Blackcurrant, which helps prevent the appearance of age-related changes.
Eyelash and Eyebrow Serum Clinical study against control, 41 people, significant increase in lash length, density, volume and thickness as well as eyebrow density and definition after twice-daily application for 2 months.
Biotin 1000¹ (1) contains 1000 µg biotin (vitamin B8) per recommended daily dose, (2) biotin (vitamin B8) helps maintain normal hair, (3) arugula helps stimulate the hair bulb, promoting hair density.
Hair Density Infusion contains: (1) arugula, which helps stimulate the hair bulb, favoring hair density. (2) nettle for hair fortification.
^Pousse1 ^Croissance2 & ^{Fortification2} (3-month format) contains: (1) arugula, which helps stimulate the hair bulb, promoting hair density, (2) horsetail, which improves hair condition and promotes hair growth and fortification, (3) copper, which contributes to normal hair pigmentation, (4) vitamin B8, which helps maintain normal hair, (5) selenium, which helps maintain normal hair and (6) zinc, which helps maintain normal hair.
^Pousse1, ^Croissance2 & ^{Fortification2} Drinkable format (1) arugula, which helps stimulate the hair bulb, promoting hair density, (2) horsetail, which improves hair condition and promotes hair growth and fortification, (3) copper, which contributes to normal hair pigmentation, (4) vitamin B8, which helps maintain normal hair, (5) selenium, which helps maintain normal hair and (6) zinc, which helps maintain normal hair.
White & Gray Hair Pigmentation¹ contains: (1) copper, which contributes to normal hair pigmentation and protects cells against oxidative stress, (2) vitamin E, which contributes to protecting cells against oxidative stress, (3) zinc, which contributes to maintaining normal hair and protecting cells against oxidative stress, (4) blackcurrant, which prevents the appearance of age-related changes, (5) vitamin B6, which contributes to normal cysteine synthesis, (6) vitamin B8, which contributes to maintaining normal hair.
Hair Loss^{1, 2} contains: (1) horsetail to improve hair condition and promote hair growth and fortification, (2) bilberry to activate scalp microcirculation, (3) zinc to help maintain normal hair and protect cells against oxidative stress, (4) vitamin B6 to help regulate hormonal activity and normal cysteine synthesis.
Gummies ^Force1 & ^Croissance1 contains: (1) horsetail to improve hair condition and promote hair growth and fortification (2) (3) selenium and zinc to help maintain normal hair and nails.
Hair Density Gummies¹ contains: (1) arugula, which helps stimulate the hair bulb, promoting hair density (2) zinc, selenium and vitamin B8, which help maintain normal hair (3) copper, which contributes to normal hair pigmentation. (4) vitamin B6, which contributes to normal cysteine synthesis.
Hair Loss Gummies 1 contains: (1) Montpellier Capillary to help prevent hair loss (2) Zinc, selenium and vitamin B8 to help maintain normal hair (3) vitamin B6 for normal cysteine synthesis.
Hair Loss¹ reaction (3-month format) contains: (1) Montpellier Capillary to help prevent hair loss. (2) Eschscholtzia to help calmly cope with the stress of an active lifestyle. (3) Vitamin B6 helps reduce fatigue and regulate hormonal activity. (4) Horsetail to improve hair condition and promote hair growth and fortification. (5) Vitamin B8 (BIOTINE) to help maintain normal hair. (6) Selenium to help maintain normal hair and (7) Zinc to help maintain normal hair.
Brewer’s Yeast (1) Thanks to vitamin B8, selenium and zinc, which help maintain normal hair. (2) Thanks to vitamin B3, vitamin B8 and zinc, which help maintain normal skin. (3) Selenium and zinc help maintain normal nails.

For your health, eat at least five fruits and vegetables a day - www.mangerbouger.fr

Dietary supplements should be used as part of a healthy lifestyle and not as a substitute for a varied and balanced diet.
Luxéol is a brand of dietary supplements and cosmetic products mainly for hair and skin. Individual results may vary. Individual results may vary.
Do not stay too long in the sun, even if you are using a sun protection product.
Do not expose babies and young children directly to the sun.
Overexposure to the sun is a serious threat to health.

Information is subject to change. Consult product labels carefully before use.

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FAQ: Need help?

Can I increase the dose for better results?

Can I use Luxéol dietary supplements all year round?

I'm pregnant or breastfeeding. Can I use Luxéol products?

Can I have my order delivered abroad?

What are the delivery times?

FAQ >

I'm pregnant or breastfeeding. Can I use Luxéol products?

Are Luxéol products suitable for men and women?

I'm menopausal. Can I use Luxéol products?

I'm taking medication, I'm allergic, I have a chronic illness, can I take Luxéol food supplements?

Can I increase the dose for better results?

Can I use Luxéol dietary supplements all year round?

Can my child use Luxéol products?

Are Luxéol products suitable for all hair types?

Do you test your products on animals?

What payment methods are available?

Is payment secure?

Can I pay in instalments?

My payment has been refused. What can I do?

Can I order as a professional?

I haven't received an order confirmation e-mail. What should I do?

What is the withdrawal period?

Can I cancel my order?

What are the delivery times?

Who are the carriers?

What are the delivery rates?

Can I have my order delivered abroad?

When is my order shipped?

How long will my parcel be held in a relay point?

What can I do if my parcel is out of stock at a relay point?

What can I do if I haven't received my parcel?

How does the money-back guarantee work?

How long does it take to get my money back if I exercise my "money back guarantee"?

What are the return shipping costs?

What are the conditions for using my discount code?

What can I do if my discount code doesn't work?

Where can I buy Luxéol products?

How do I find a Luxéol store?

Why is there a price difference between the Luxeol website and pharmacies & parapharmacies?

Can I distribute Luxéol products?